Ryan Thomson

Solutions Consultant

I’ve always been good at fixing things, so when my computer broke whilst I was playing my
favourite game, I sat down, took the computer apart, worked out what the problem was and fixed it.
That’s when I knew I wanted to work in IT. I completed an IT course at college and continued learning
through self-study courses and practical experience,  proactively building and fixing anything and
everything. My first job in the industry was working in component repairs and 11 years on, after
working my way up, I’m now a Solutions Consultant at PCS.

My role as a Solutions Consultant varies from day to day, working on email systems to IT overhauls to service upgrades and various installs of infrastructure.  With no business the same, and all with their unique requirements, my hands-on experience has enabled me to gain a well-rounded wealth of knowledge, which is used to the benefit of our customers when I am designing and installing their solutions. I’ve worked with all sizes of businesses, from 10 users to 1000 users, from small Solicitor firms to large enterprises like Unipart who build exhausts for Aston Martin.

I maintain my hands-on approach when it comes to training, I prefer to study for my industry accreditations physically, taking something apart to understand the logic behind the solution. Qualifications that I have achieved include Microsoft Certified Systems Expert 2012 Server Infrastructure, NetApp Certified SAN Implementation Engineer and Symantec Certified Professional.

When I’m not working I’m embracing the great outdoors! I’m an adrenaline junkie at heart, and can be found reaching great speeds on either a snowboard, mountain bike or a motorbike.

I’d describe my working style as methodical. I invest time getting to know every detail about our customers and their network as well as building professional relationships with the IT Managers to ensure that the solution I have designed will be fit for that business. As a perfectionist, I know that the customers I work with will always receive the best service, solution and support available.

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