Sam Burdett

Service Desk Analyst

I’ve been working on the Service Desk at PCS for 4 years, with 12 years’ experience working in the IT industry. As a Service Desk analyst I provide fast responsive, emergency relief as well as a reliable, knowledgeable first point of contact for our customers. I’m a highly skilled IT professional with recognised industry accreditations including Microsoft Certified Solutions Associate, Microsoft Certified Professional and Veeam Certified Engineer as well as many years’ experience of successfully resolving network and system challenges. Once I’m assigned an IT issue, our customers can be confident that the problem will be efficiently and economically resolved with minimal disruption to their business, allowing them to spend more time getting on with their core business.

To log an issue directly with the PCS Service Desk call 0845 373 5784 or email servicedesk@pcs-systems.com

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